5 Tips for Visiting the North Pole Experience | Flagstaff, AZ

A visit to Santa’s workshop is a dream come true for many kids. Making a trip to the North Pole, though, is too far for most families. Luckily the North Pole Experience in Flagstaff, Arizona has a portal to Santa’s Workshop.

My family has visited the North Pole Experience in Flagstaff, Arizona, a couple of times. I am happy to share my experience with you along with some tips for visiting the North Pole Experience. Read on for an idea of what to expect during your visit to Santa’s workshop and a few more things to do with kids near Flagstaff.

North Pole Experience

The North Pole Experience begins at the Little America Hotel, where the launch station for Santa’s magical trolleys is located. Naturally, an elf drives the trolley through the magic portal to Santa’s workshop. The ride itself only takes about 10 minutes and is kept festive with songs and stories from the elves on board. Once you arrive at Santa’s workshop, there are many things for kids to do inside.

I was impressed with the North Pole Experience from start to finish. Even Santa’s front door is magnificent! The tour is well orchestrated and starts with a stop at the Toy Hall of Fame. Take a peek at Santa’s original workshop then move on to his current one where the children get to help the elves make and test toys. From there, you visit the impressive toy sorting and gift wrapping room. It’s definitely eye candy for anyone who appreciates festively wrapped packages.

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Elf University at Santa's Workshop during the North Pole Experience — Elf University at Santa’s Workshop during the North Pole Experience. Photo credit: Karen Heffren / Desert TravelingMom

Visit Santa’s Workshop

The next stop is Santa’s bakery for hot cocoa and cookies before heading to a class at Elf University (EU). Check out the video below for a peek at our first experience at EU.

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After EU, everyone heads to Santa’s mailroom, where the kids write a letter for Santa. Another unexpected part of the tour was seeing Santa’s impressive sleigh up close in Area 47! It proved to be a nice distraction before we headed to see the big man himself for a private meet-and-greet. I loved that each family met with Santa individually. The whole experience lasts about 95 minutes from trolley departure and arrival back at the Little America Hotel.

Mrs. Claus passing out cookies during a stop at her bakery in Santa's Workshop during the North Pole Experience. — Mrs. Claus passing out cookies during a stop at her bakery in Santa’s Workshop during the North Pole Experience. Photo credit: Karen Heffren / Desert TravelingMom

Tips for Visiting The North Pole Experience

North Pole Experience Tip: Book As Soon As Possible

Book your North Pole Experience tickets as soon as possible. Popular tour times sell out quickly, especially on weekends. Check their website and facebook page for last minute availability and tour additions.

Tickets range in price from $33-$55, varying by day and time. There is also a special Christmas Eve event available with prices ranging from $46-$65.

North Pole Experience Tip: Consider an Early Tour

I recommend booking an earlier time slot if you have little kids. An 8 p.m. tour would result in a late night for young kids. There’s no need to encourage a meltdown by staying up later than normal. Day tours are almost identical to the evening ones. The only difference is the lack of holiday lights outside of Santa’s workshop. All the real magic happens inside the workshop, so earlier is definitely the way to go with little ones. Daytime tours (8:00 AM through 3:50 PM) are also cheaper than their nighttime version.

North Pole Experience Tip: Bring a Portable Battery Pack

Make sure your camera or phone is fully charged and bring a portable battery back just in case! You will want to capture everything your child experiences during this magical tour.

Meeting Santa at the North Pole Experience in Flagstaff, AZ. Photo credit: Karen Heffren / Desert TravelingMom

Santa Photo & Teddy Bears are Included

Each family received a free digital photo with Santa, so don’t worry about taking pictures during the visit to Santa. Each child with a paid ticket will also receive a commemorative teddy bear.

Child tickets are for kids ages 18 months to 17 years. While children 0-17 months are free, only children with a paid ticket receive a teddy bear.

Fully Immersive Experience

Stay at the official hotel, Little America, for a fully immersive experience. The trolley picks you up and drops you off near the lobby of the hotel. You can even add on breakfast with Santa. In addition, the Little America Hotel features over a million holiday lights on their 500+ acre property.

Boarding the North Pole Experience Trolley to Santa's Workshop — Boarding the North Pole Experience Trolley to Santa’s Workshop. Photo credit: Karen Heffren / Desert TravelingMom

Other nearby hotel options convenient to the North Pole Experience includes Courtyard by Marriott Flagstaff, Holiday Inn Express Flagstaff, and DoubleTree by Hilton Flagstaff.

North Pole Experience Tip: Strollers Are Allowed

Strollers are allowed on the tour but must be folded and stored under the trolley during the ride to Santa’s Workshop. Babywearing is the better option if you are so inclined.

Things to do with Kids in Flagstaff

Besides the North Pole Experience, there are plenty of other fun holiday happenings in Arizona. If you stick around in Northern Arizona, check out the Polar Express in Williams, Arizona for more Santa fun. Northern Arizona has lots of regular things to do with kids too including Bearizona a drive-through wildlife park, also located in Williams.

Or spend a day learning to ski or snowboard at Arizona Snow Bowl. During the summer you can hike or ride the ski lift to enjoy the amazing views. If your kids are adventurous, check out the Flagstaff Extreme Adventure Course. They offer a kids course geared toward 7 through 11-year-olds.