Our recent visit to the Hyatt Regency San Francisco Airport was wonderful. When you find a place with outstanding service, impeccable cleanliness, convenience and hospitality, and completely family-friendly, all in one locale, it raises the bar for the other properties to follow. Such was the case with our more-than-pleasant stay.
From the moment we arrived we were offered the best hospitality and service imaginable.
Our room was well appointed and comfortable with high speed wireless internet, an in room refrigerator, an iHome stereo and iPod docking station, and luxurious Hyatt Grand beds and bedding.
A nice 24 hour fitness center, outdoor bayside jogging path and heated outdoor pool and whirlpool rounded out the activity options.
The guest services were what really struck us as exceptional. Sure there were numerous beaches within 20 minutes, several golf courses within 15 minutes, and other hot points of interest within minutes such as downtown San Francisco, downtown Burlingame, the Silicon Valley, Fisherman’s Wharf, and Paramount’s Great America…but what proved especially helpful for us on this trip was the proximity to the San Francisco Airport. Complimentary 24 hours shuttle service to the airport as well as Bay Area Rapid Transit, and the Burlingame Trolley, give convenience an A+ at this property for traveling families.
Unlike most places we’ve stayed in recent years, there were absolutely no glitches. The plans for the hotel to keep our vehicle in their covered parking garage and to shuttle us to and from San Francisco International Airport, went smoothly and effortlessly. Imagine no stress, and relaxation on both sides of our trip to the airport.
Currency exchange, concierge service, laundry, daily newspapers, safety deposit boxes, and many more conveniences only add to the overall exceptional experience.
We had the added bonus of access to the Regency Club Lounge on the 9th floor. A cut above most concierge level services and amenities, this was truly spectacular and I would recommend it to all traveling families. Mid day service offered teas, gourmet coffees and juice but the evening service was outstanding with healthy meats, cheeses, breads, salads, pastas, delicious desserts, pies, cakes and cookies. We enjoyed watching the sunset over the bay while indulging in the delicious fare which far exceeded our expectations. Printing off our boarding passes while we snacked was a breeze, and gourmet teas and coffees only added to the indulgence, along with a cocktail for mom and dad in the evening.
Continental breakfast was anything but a mere continental breakfast in the morning with a show stopping array of fresh baked muffins and pastries, countless hot and cold cereals, imported cheeses, cold cuts, wonderful berries and fresh sliced fruits, numerous juices, and again, wonderful gourmet specialty coffee and teas.
The morning of our departure, we actually received our wake up call which sadly seems to be the exception rather than the norm most places. It’s one of my pet peeves, but none at this property.
The atrium style of the architecture was both beautiful and functional allowing us to get a wonderful night’s sleep before departing for the airport.
All in all, whether you plan to explore San Francisco or San Mateo county, or are looking for a restful respite before departing the airport for a longer getaway, this is the best property you will find in the area.
Rarely can a property offer exemplary service, location, amenities, recreation and accommodations without any hiccups, all in a family-friendly package. But it can be done and the Hyatt San Francisco Airport has set the standard and raised the bar.
Carmel L. Mooney is the editor of Roadtripsforcouples.com, an online travel magazine. Carmel co-hosts a travel radio show every Sunday at noon on KJAY 1430 AM in Sacramento. Her family travel column can be read in California Kids Magazine at: www.valcomnews.com You can follow her on Twitter: @roadtriplover or Facebook.